Returns & Exchanges
At NUHR Home, we want you to be completely satisfied with your luxury home fragrance and decor; if you are not, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our customer concierge team via email with your order number and reason for return to receive a Return Authorization.
Prepare Your Package
Carefully pack your items in their original, undamaged gift boxes and protective outer shipping carton to ensure safe transit.
Ship the Items
Affix the provided return label or use a tracked shipping service of your choice to send the parcel back to our fulfillment center.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing